Van

Renault Master

Condition: used, mileage: 237,395 km, power: 107 kW (145.48 HP), first registration: 10/2019, fuel type: diesel, tire size: 225/65 R16, axle configuration: 4x2, wheelbase: 4,330 mm, fuel: diesel, color: white, gearing type: mechanical, number of gears: 6, emission class: euro6, suspension: parabolic leaf (spring), number of seats: 2, total length: 6,300 mm, total width: 2,100 mm, loading space length: 3,700 mm, loading space width: 1,900 mm, loading space height: 1,940 mm, Year of construction: 2019, Equipment: AdBlue, air conditioning, central locking, cruise control, start-stop system, = Additional options and accessories = Cooling - Cooling engine - Construction year cooling engine: 2019 - Cooling engine brand - Cooling engine type - Temperature registration printer Interior - Electric mirror control - Multifunction steering wheel Lighting - Headlight type: halogen Superstructure - Isolated - Distance between wheel arches: 124 - Door opening height: 191 - Door opening width: 190 - Rear door type: double_doors - Superstructure construction year: 2019 Dkedpfx Ageyztudecsk = More information = General information Cab: Enkel Technical information Number of cylinders: 4 Engine capacity: 2.299 cc Axle configuration Tyre size: 225/65 R16 Axle 1: Tyre profile left: 4 mm; Tyre profile right: 4 mm Axle 2: Tyre profile left: 8 mm; Tyre profile right: 8 mm; Suspension: parabolic suspension Weights Empty weight: 2.860 kg Carrying capacity: 640 kg GVW: 3.500 kg Max. towing weight: 2.500 kg Functional Number of compartments: 2 Wall thickness: 4 mm = Dealer information = Would you like more information about this vehicle? We recommend that you take a look on BAS World. • 3500+ Brand new and used vehicles and machines in stock • Trade-in your current vehicle • Full in-house workshop for inspection, repairs and customisation • Personal advice in your own language • Worldwide delivery and documentation support Want to know more? Visit BAS World online! España (ES) Hablamos 17 idiomas, para que siempre podamos ayudarte en tu propio idioma. No dudes en ponerte en contacto con nosotros directamente. ¡Nuestro empleado español estará encantado de ayudarte! Deutschland (DE) Wir sprechen 17 Sprachen, damit wir dir immer in deiner eigenen Sprache helfen können. Kontaktiere uns gerne direkt. Unser deutscher Mitarbeiter hilft dir gerne! France (FR) Nous parlons 17 langues, afin de pouvoir toujours vous aider dans votre propre langue. N'hésitez pas à nous contacter directement. Notre collaborateur français se fera un plaisir de vous aider ! Portugal (PT) Falamos 17 idiomas, para que possamos sempre ajudá-lo no seu próprio idioma. Não hesite em nos contactar diretamente. O nosso colaborador português terá todo o prazer em ajudá-lo! Italia (IT) Parliamo 17 lingue, per poterti sempre aiutare nella tua lingua. Non esitare a contattarci direttamente. Il nostro collaboratore italiano sarà felice di aiutarti!

Condition: used, mileage: 87,000 km, power: 130 kW (176.75 HP), first registration: 08/2018, empty load weight: 2,150 kg, maximum load weight: 3,500 kg, fuel: diesel, gearing type: mechanical, number of seats: 7, load capacity: 1,350 kg, Equipment: Bluetooth, air conditioning, central locking, cruise control, onboard computer, • 7 seats • Combination tow hitch • Touchscreen multimedia display • GPS • Rear parking sensors • Reversing camera • Spare wheel • Fog lights • Air conditioning • Cruise control and speed limiter • Wooden interior lining • Loading length: 2.50m to cabin window, 3.70m on the floor Dksdpfeyukp Dsx Agcek

Condition: good (used), mileage: 45,008 km, power: 120 kW (163.15 HP), first registration: 09/2023, fuel type: diesel, tire size: 225/65R16, axle configuration: 4x2, wheelbase: 4,330 mm, fuel: diesel, color: white, driver cabin: day cab, gearing type: mechanical, number of gears: 6, emission class: euro6, suspension: other, number of seats: 3, total length: 7,050 mm, total width: 2,200 mm, total height: 3,000 mm, loading space length: 4,240 mm, loading space width: 2,090 mm, loading space height: 2,120 mm, Year of construction: 2023, Equipment: ABS, Bluetooth, air conditioning, central locking, cruise control, electric window regulation, navigation system, power mirror, tail-lift, traction control, = Additional Options and Equipment = - Halogen lamp - None - Tail lift - Alloy wheels - Manual - Radio/Cassette - Fabric upholstery = Remarks = Configuration: 4x2, Curb weight: 1,861 kg, Gross weight: 3,500 kg, Alloy wheels, Cab type: Single cab, Cruise control, Air conditioning, Number of airbags: 1, Parking assist: None, Electric windows, Electric mirrors, Radio/Cassette, GPS navigation, Color: White, Lighting type: Halogen lamp, Air conditioning, Bluetooth, Engine power: 120 kW (161 Hp), Fuel: Diesel, Euro standard: 6, Drive technology: Timing chain, Transmission: Manual, Gears: 6, Power steering, ABS, ASR (traction control), Starter battery, Side wall panelled, Roof rack: None, Side doors: 1, Rear closure: Tail lift, Central locking, Seats: 3, Seat configuration: 1+2, Seat material: Fabric, Seat adjustment: Manual, Tail lift, Tail lift type: Rear tailgate, Tail lift capacity: 750 kg, Tail lift manufacturer: Dhollandia, Tail lift material: Aluminium, Tail lift size: 210x159, Box van, Tail lift, Side door, Lat-om-lat panelled, Euro 6, 163 Hp, BPM-exempt, CarPlay!, Spare wheel, Tire type: Summer tires = Additional Information = General Information Number of doors: 1 Registration number: KLEYN1 Axle Configuration Tire size: 225/65R16 Brakes: Disc brakes Axle 1: Tire tread left: 3 mm; Tire tread right: 2 mm; Suspension: Coil spring suspension Axle 2: Tire tread left: 6 mm; Tire tread right: 6 mm; Suspension: Leaf spring suspension Weights Unladen weight: 1,861 kg Payload: 1,639 kg GVW: 3,500 kg Functional Tail lift: Dhollandia, Rear tailgate, 750 kg Loading platform height: 85 cm Maintenance APK (Roadworthy Inspection): Valid until 09.2026 Condition Technical condition: Good Optical condition: Good Damages: None Number of keys: 2 Financial Information Dkedeyzmgaspfx Agcsk Lease price: €606 per month (delivery van, 72 months); Please ask for more information and conditions

Condition: used, mileage: 68,273 km, power: 110 kW (149.56 HP), first registration: 01/2024, fuel type: diesel, tire size: 225/65 R16, axle configuration: 4x2, wheelbase: 3,680 mm, fuel: diesel, color: white, gearing type: mechanical, number of gears: 6, emission class: euro6, suspension: parabolic leaf (spring), number of seats: 3, total length: 2,560 mm, total width: 2,130 mm, loading space length: 2,860 mm, loading space width: 1,560 mm, loading space height: 1,700 mm, Year of construction: 2024, Equipment: AdBlue, air conditioning, central locking, cruise control, fog lights, navigation system, start-stop system, = Additional options and accessories = Cooling - Cooling engine - Cooling engine brand - Cooling engine type Interior - Electric mirror control - Multifunction steering wheel - Rain sensor - Rear parking sensors - Rear view camera Lighting - Headlight type: halogen Superstructure - Isolated - Distance between wheel arches: 124 - Door opening height: 169 - Door opening width: 124 - Superstructure construction year: 2023 = More information = Technical information Number of cylinders: 4 Engine capacity: 2.299 cc Djdpfxjyzhahe Agcekk Axle configuration Tyre size: 225/65 R16 Axle 1: Tyre profile left: 3 mm; Tyre profile right: 3 mm Axle 2: Tyre profile left: 5 mm; Tyre profile right: 3 mm; Suspension: parabolic suspension Measures length/height: L2H2 Weights Empty weight: 2.392 kg Carrying capacity: 1.108 kg GVW: 3.500 kg Max. towing weight: 2.500 kg Functional Wall thickness: 4 mm Condition Number of keys: 2 = Dealer information = Would you like more information about this vehicle? We recommend that you take a look on BAS World. • 3500+ Brand new and used vehicles and machines in stock • Trade-in your current vehicle • Full in-house workshop for inspection, repairs and customisation • Personal advice in your own language • Worldwide delivery and documentation support Want to know more? Visit BAS World online! España (ES) Hablamos 17 idiomas, para que siempre podamos ayudarte en tu propio idioma. No dudes en ponerte en contacto con nosotros directamente. ¡Nuestro empleado español estará encantado de ayudarte! Deutschland (DE) Wir sprechen 17 Sprachen, damit wir dir immer in deiner eigenen Sprache helfen können. Kontaktiere uns gerne direkt. Unser deutscher Mitarbeiter hilft dir gerne! France (FR) Nous parlons 17 langues, afin de pouvoir toujours vous aider dans votre propre langue. N'hésitez pas à nous contacter directement. Notre collaborateur français se fera un plaisir de vous aider ! Portugal (PT) Falamos 17 idiomas, para que possamos sempre ajudá-lo no seu próprio idioma. Não hesite em nos contactar diretamente. O nosso colaborador português terá todo o prazer em ajudá-lo! Italia (IT) Parliamo 17 lingue, per poterti sempre aiutare nella tua lingua. Non esitare a contattarci direttamente. Il nostro collaboratore italiano sarà felice di aiutarti!

Condition: used, mileage: 94,171 km, power: 107 kW (145.48 HP), first registration: 05/2023, fuel type: diesel, tire size: 225/65 R16, axle configuration: 4x2, wheelbase: 4,330 mm, fuel: diesel, color: white, gearing type: mechanical, number of gears: 6, emission class: euro6, suspension: parabolic leaf (spring), total length: 7,150 mm, total width: 2,150 mm, total height: 2,950 mm, loading space length: 4,260 mm, loading space width: 2,080 mm, loading space height: 2,300 mm, Year of construction: 2023, Equipment: AdBlue, air conditioning, central locking, cruise control, navigation system, start-stop system, = Additional Options and Features = Body - Distance between wheel arches: 139 cm The distance between the wheel arches or wheel housings in the cargo area, measured in centimeters. - Body year of manufacture: 2023 (The year of manufacture of the body.) - Rear door type: double doors (The type of rear doors installed on this vehicle.) - Floor material: wood (Material of the cargo floor.) - Door opening width: 195 cm The total width of the door opening and the maximum width of an object that can fit through the door. - Door opening height: 228 cm The total height of the door opening and the maximum height of an object that can fit through the door. - Rear Step A rear step makes it easier to access the rear of the vehicle by reducing the step-up height. Lighting - Headlight type: halogen (The style of headlights on this vehicle.) Interior - Electric mirror control Electric mirror control allows the mirrors to be adjusted electrically, and often offers heating function to prevent fogging. - Multifunction steering wheel A multifunction steering wheel features buttons for navigation and infotainment, allowing the driver to change station or route without taking their hands off the wheel. - Rain sensor A rain sensor automatically activates the windshield wipers when it starts to rain, ensuring good visibility for the driver. - Reversing system A reversing camera (also referred to as a backup camera or rearview camera) is a special type of video camera designed for mounting at the rear of a vehicle to assist with reversing. It is specifically developed to help prevent reversing collisions. The area directly behind vehicles is often referred to as the 'kill zone' due to the risk of accidents. Reversing cameras are typically connected to the vehicle's main display unit. = Additional Information = General Information Production date: Serial number: 70311323 Technical Information Number of cylinders: 4 Engine displacement: 2,299 cc Axle Configuration Dksdpfx Aeyzfafegcek Tire size: 225/65 R16 Axle 1: Tire tread left: 5%; Tire tread right: 5% Axle 2: Tire tread left: 8%; Tire tread right: 8%; Suspension: parabolic leaf springs Weights Unladen weight: 2,510 kg Payload capacity: 990 kg Gross vehicle weight (GVW): 3,500 kg Maximum towing capacity: 2,500 kg

Condition: used, mileage: 97,199 km, power: 107 kW (145.48 HP), first registration: 11/2022, fuel type: diesel, tire size: 225/65 R16, axle configuration: 4x2, wheelbase: 4,330 mm, fuel: diesel, color: white, gearing type: mechanical, number of gears: 6, emission class: euro6, suspension: parabolic leaf (spring), total length: 2,400 mm, total width: 2,350 mm, total height: 3,050 mm, loading space length: 4,260 mm, loading space width: 2,080 mm, loading space height: 2,300 mm, Year of construction: 2022, Equipment: AdBlue, air conditioning, central locking, cruise control, navigation system, start-stop system, = Additional Options and Accessories = Body - Distance between wheel arches: 139 cm The distance between the wheel arches in the cargo area, measured in centimeters. - Body year of manufacture: 2023 (The manufacturing year of the body.) - Rear door type: double doors (The type of rear door on this vehicle.) - Floor material: wood (The material of the floor.) - Door opening width: 195 cm The total width of the door opening and the maximum width of an object that can fit through it. - Door opening height: 228 cm The total height of the door opening and the maximum height of an object that can fit through it. - Rear step A rear step makes it easier to enter the rear compartment of a vehicle by reducing the step height. Lighting - Headlight type: halogen (The headlight style of this vehicle) Interior - Electric mirror control Mirrors can be electrically adjusted and often heated, preventing fogging. - Multifunction steering wheel A multifunction steering wheel is equipped with controls for navigation and infotainment, allowing the driver to change channels or navigation routes without taking their hands off the wheel. - Rain sensor With a rain sensor, the windshield wipers are activated automatically when rain starts, ensuring the driver has good visibility. - Reversing system A rear view camera is a special type of video camera designed to be mounted at the rear of a vehicle to assist in reversing and provide a view of the area behind. It is specifically developed to prevent backup collisions. The area directly behind vehicles is often referred to as the 'kill zone' due to the related risk. Rear view cameras are typically connected to the main vehicle display unit. = Additional Information = General Information Construction date: Registration number: 70311261 Technical Information Number of cylinders: 4 Engine displacement: 2,299 cc Axle configuration Tire size: 225/65 R16 Dodpfsyzd U Usx Agcskk Axle 1: Tire tread left: 8%; Tire tread right: 8% Axle 2: Tire tread left: 9%; Tire tread right: 9%; Suspension: parabolic spring Weights Curb weight: 2,450 kg Payload: 1,050 kg gross vehicle weight (GVW): 3,500 kg Max. trailer load: 2,500 kg

Condition: used, mileage: 220,000 km, power: 2,299 kW (3,125.77 HP), first registration: 03/2015, fuel type: diesel, overall weight: 3,500 kg, color: white, gearing type: mechanical, emission class: euro5, number of seats: 3, Equipment: ABS, central locking, soot filter, Chat now on WhatsApp: Quick & easy contact with our sales advisor Internal ID number: [3056] Note for prospective buyers: Dear customers, please note that we primarily sell our vehicles to commercial operators, dealers, or export clients. ----Optional add-ons: * 12–64 month warranty (valid across the EU) * New inspection * New TÜV & emissions test (AU) * Nationwide delivery * Financing available, also without down payment * Towbar & reversing camera can be retrofitted on request! ---- * 19% VAT deductible * German vehicle * Regularly maintained * Refrigerated box body: Kessler * Cooling unit: Carrier * Digital tachograph * Standby and drive cooling ---- Interested in leasing or financing? We offer attractive terms—even without a down payment! Feel free to contact us. Contact: Phone: Email: Location: Nutzfahrzeuge West GmbH Rudolf-Diesel-Str. 2 45711 Datteln, Germany Business hours: Dksdpfx Agex H H D Necjk Mon–Fri: 9:00 am – 6:00 pm Sat: 9:00 am – 2:00 pm ----Note: All information provided online is non-binding and serves solely as a general description of the vehicle. Errors, misprints, and prior sale excepted. The binding condition of the vehicle is determined exclusively by the purchase contract on site or by written confirmation. Vehicles with a mileage over 50,000 km or older than 3 years are primarily sold to our business customers.

Condition: used, mileage: 240,000 km, power: 92 kW (125.09 HP), first registration: 04/2011, fuel type: diesel, overall weight: 3,500 kg, color: white, gearing type: mechanical, emission class: euro5, number of seats: 7, total length: 64,988 mm, total width: 2,100 mm, loading space length: 3,200 mm, loading space width: 2,050 mm, Equipment: ABS, central locking, soot filter, Chat now via WhatsApp: Quick & easy contact with our sales consultant. Attention!!! Sale preferably to businesses/trade customers Internal ID number: [2921] ----Optional services available: * 12-64 month warranty (valid EU-wide) * New inspection Dedoxri N Ajpfx Agcjkk * New TÜV & emissions test * Nationwide delivery * Financing available with or without down payment ----Vehicle highlights: * 19% VAT deductible * 1st owner * German vehicle * Regularly serviced * Euro 5 standard * Maxi flatbed: 3,200 mm length / 2,050 mm width * 7 seats * Towbar 2,500 kg Special equipment: Passenger airbag, onboard computer, full wheel covers, spare wheel in roadworthy condition, mud flaps front and rear, driver’s cab seats: lumbar support for driver's seat Further equipment: overhead storage, driver airbag, electrically adjustable & heated exterior mirrors, tachometer, electronic brake force distribution, interior filter: pollen filter, body structure: standard double cab flatbed, fuel tank: 80 L, height-adjustable steering column (steering wheel), engine 2.3L - 92 kW dCi Diesel CAT, wheelbase 4,332 mm, smoker’s package, low emissions according to Euro 5, gear shift indicator, seat upholstery: fabric, seats in driver’s cab: 2nd row four-seater bench, multifunctional passenger double seat, height-adjustable driver's seat, heat-insulating glazing ----Interested in leasing or financing? We offer attractive options - financing possible even without down payment! Feel free to contact us. Contact details: Phone: Email: Location: Nutzfahrzeuge West GmbH Rudolf-Diesel-Str. 2 45711 Datteln – Germany Business hours: Mon–Fri: 09:00 – 18:00 Sat: 09:00 – 14:00 ----Note: All information provided online is non-binding and intended solely for general vehicle description. Errors, typographical mistakes, and prior sale excepted. The definitive condition of the vehicle is determined exclusively in the purchase agreement at the premises or through written confirmation. Vehicles with a mileage over 50,000 km or older than 3 years are preferably sold to our business customers.

Condition: used, mileage: 460,000 km, power: 2,299 kW (3,125.77 HP), first registration: 09/2010, fuel type: diesel, overall weight: 3,500 kg, color: white, gearing type: mechanical, emission class: euro5, number of seats: 3, Equipment: ABS, air conditioning, central locking, soot filter, Chat now via WhatsApp: Quick & easy contact with our sales consultant Internal ID number: [3028] Notice for interested parties: Dear customers, please note that we preferentially sell our vehicles to business customers, dealers, or export clients. ---- Optional services available: Dksdpfxsx S Ubte Agcek * 12–64 months warranty (valid EU-wide) * New inspection service * New MOT & emissions test * Nationwide delivery * Financing possible without down payment ---- * 19% VAT deductible * German vehicle * Regularly maintained * Refrigerated box body * Thermo King V300 Max cooling unit * Digital tachograph * Cooling available when stationary and in transit ---- Leasing or financing required? We offer attractive conditions – also available with no down payment! Please feel free to contact us. Contact: Telephone: E-mail: Location: Nutzfahrzeuge West GmbH Rudolf-Diesel-Str. 2 45711 Datteln, Germany Opening hours: Mon–Fri: 9:00 – 18:00 Sat: 9:00 – 14:00 ----Note: All information provided online is non-binding and serves solely as a general description of the vehicle. Errors, misprints, and prior sale excepted. The binding condition of the vehicle is defined exclusively by the purchase agreement signed in person at our premises or by written confirmation. Vehicles with a mileage of over 50,000 km or older than 3 years are preferentially sold to our business customers.

Condition: used, mileage: 179,000 km, power: 92 kW (125.09 HP), first registration: 05/2014, fuel type: diesel, overall weight: 3,500 kg, color: white, gearing type: mechanical, emission class: euro5, number of seats: 3, total length: 5,748 mm, total width: 2,100 mm, total height: 2,350 mm, loading space length: 2,800 mm, loading space width: 2,050 mm, Equipment: ABS, central locking, soot filter, Chat now via WhatsApp: Quick & easy contact with our sales advisor. Attention!!! Sale preferably to business customers. Internal ID number: [3025] ----Optional services available: * 12–64 months warranty (valid EU-wide) * New inspection * New TÜV & emissions test * Nationwide delivery * Financing available, even without a down payment * Tow bar / reversing camera retrofit available on request! ----Vehicle Highlights: * 19% VAT deductible * Euro 5 emissions standard * German vehicle * Regularly serviced * Immediately ready for use Dsdpfxsx Egwws Agcekk * Long flatbed (2,800 mm) * Tow bar = 2,500 kg towing capacity Special equipment: Audio system: radio with Bluetooth and Plug & Music, full wheel covers, spare wheel with road tires, extended rear wiring, pre-wiring for body electrics Additional equipment: Overhead storage shelf, driver’s airbag, electrically adjustable & heated exterior mirrors, outside temperature display, brake assist, tachometer, electronic brake-force distribution, pollen filter, Standard flatbed body, 105 l fuel tank, height-adjustable steering column (steering wheel), 2.3 l – 92 kW dCi diesel Euro 5 engine, 3,682 mm wheelbase, smoker’s package, Euro 5 low-emission, gear shift indicator, fabric seats/upholstery, multifunctional double passenger seat in cab, height-adjustable driver’s seat in cab, heat-insulating glazing ----Interested in leasing or financing? We offer attractive options – even with no down payment! Please contact us for details. Contact: Phone: Email: Location: Nutzfahrzeuge West GmbH Rudolf-Diesel-Str. 2 45711 Datteln, Germany Opening hours: Mon–Fri: 9:00 am – 6:00 pm Sat: 9:00 am – 2:00 pm ----Note: All information provided online is non-binding and serves purely as a general description of the vehicle. Subject to errors, typographical mistakes, and prior sale. The binding specification of the vehicle shall only be determined by the on-site sales contract or through written confirmation. Vehicles with a mileage over 50,000 km or older than 3 years are preferably sold to our commercial customers.

Condition: used, mileage: 210,957 km, power: 96 kW (130.52 HP), first registration: 02/2017, fuel type: diesel, tire size: 225/65 R16, axle configuration: 4x2, wheelbase: 4,330 mm, fuel: diesel, color: white, gearing type: mechanical, number of gears: 6, emission class: euro6, number of seats: 3, total length: 6,850 mm, total width: 2,350 mm, loading space length: 4,120 mm, loading space width: 2,120 mm, loading space height: 2,210 mm, Year of construction: 2017, Equipment: AdBlue, air conditioning, central locking, = Additional options and accessories = Interior - Electric mirror control Lighting - Headlight type: halogen Superstructure - Door opening height: 217 - Door opening width: 211 - Floor Material - Rear door type: double_doors = More information = Technical information Number of cylinders: 4 Engine capacity: 2.299 cc Axle configuration Tyre size: 225/65 R16 Axle 1: Tyre profile left: 6 mm; Tyre profile right: 7 mm Axle 2: Tyre profile left: 8 mm; Tyre profile right: 8 mm Weights Empty weight: 2.400 kg Dedpfoyy I I Asx Agcjkk Carrying capacity: 1.100 kg GVW: 3.500 kg Max. towing weight: 2.500 kg Maintenance APK (MOT): tested until 12/2026 Identification Registration number: VRP-58-L = Dealer information = Would you like more information about this vehicle? We recommend that you take a look on BAS World. • 3500+ Brand new and used vehicles and machines in stock • Trade-in your current vehicle • Full in-house workshop for inspection, repairs and customisation • Personal advice in your own language • Worldwide delivery and documentation support Want to know more? Visit BAS World online! España (ES) Hablamos 17 idiomas, para que siempre podamos ayudarte en tu propio idioma. No dudes en ponerte en contacto con nosotros directamente. ¡Nuestro empleado español estará encantado de ayudarte! Deutschland (DE) Wir sprechen 17 Sprachen, damit wir dir immer in deiner eigenen Sprache helfen können. Kontaktiere uns gerne direkt. Unser deutscher Mitarbeiter hilft dir gerne! France (FR) Nous parlons 17 langues, afin de pouvoir toujours vous aider dans votre propre langue. N'hésitez pas à nous contacter directement. Notre collaborateur français se fera un plaisir de vous aider ! Portugal (PT) Falamos 17 idiomas, para que possamos sempre ajudá-lo no seu próprio idioma. Não hesite em nos contactar diretamente. O nosso colaborador português terá todo o prazer em ajudá-lo! Italia (IT) Parliamo 17 lingue, per poterti sempre aiutare nella tua lingua. Non esitare a contattarci direttamente. Il nostro collaboratore italiano sarà felice di aiutarti!